Our technical team often receives inquiries about why a wired Ring doorbell not working. If the battery has been charged and yet there’s still no response, it could be due to a problem with the device. When there are no lights on indicating any activity from the doorbell, this suggests a more severe issue that needs attention.
Your Ring doorbell may encounter various problems that impede its function. As a responsible user, it falls upon you to identify and address these issues in order to avoid future complications. Additionally, being aware of the root causes behind these malfunctions will grant you greater capacity for resolving them independently.
Let’s kick off this Ring doorbell troubleshooting guide by examining the usual causes of this issue before going into detail on how to fix it. Ready? Let’s get started!
Some reasons for Ring Doorbell Not Working problem
There could be multiple reasons that your Ring doorbell is not working, where the absence of any lights may indicate a problem. Refer to these common causes for better understanding:
- Insufficient Power Supply
- Poor Wi-Fi Connection
- Outdated Firmware
- Incorrect Settings
How to troubleshoot Ring Doorbell Not working issues
If you’re experiencing trouble with your Ring doorbell, this section of the troubleshooting guide will provide helpful tips to get things back on track. In addition, following these instructions can help resolve issues related to a battery that doesn’t seem to hold its charge. Follow along below for guidance on how best to address any problems:
Check the Power Supply
The first step is to inspect the power supply. Make sure that your doorbell always receives sufficient power by conducting a thorough checkup. If there’s an issue with the device power input, it won’t function properly and you may notice the Ring doorbell not lighting up or working as expected.
Optimize the connection of Wi-Fi.
Optimizing the WiFi connection is critical in ensuring seamless performance of your Ring doorbell. As a smart home device, it requires an internet connection that’s both stable and optimized for optimal functionality. Thus, you should log into your router to optimize network bandwidth, improve features usability among other functions while positioning the wireless device at least four feet above ground level with no electrical or wifi interference nearby.
Update Firmware
The firmware is a program integrated into devices and gadgets, regulating the daily functions of your Ring doorbell. Therefore, it’s crucial to maintain updated firmware on your device; otherwise, you may experience malfunctions with your Ring doorbell.
To upgrade the firmware of your doorbell, launch the Ring application. Head over to Settings and choose your gadget. Move towards the Firmware Update tab and abide by instructions shown on-screen for updating it with latest version available.
Change the settings
In case you’re still unsure why your wired Ring doorbell isn’t functioning even after implementing the previously mentioned suggestions, fret not. We recommend tweaking both your doorbell and router settings to ensure seamless operation between these devices.
To ensure optimal performance, make sure to update your router’s firmware whenever new updates become available. Additionally, keep your Ring doorbell within close proximity to your wireless router for seamless connectivity.
Reinstall and Reset.
Are you still experiencing issues with your Ring doorbell not functioning properly? If so, resetting the settings to their default may be helpful. To do this, simply press and hold the reset button on your doorbell for a minimum of 10 seconds. Next, re-add the doorbell to the Ring app and carefully follow all setup instructions.
If you reset and reconfigure your Ring doorbell, it can resolve most problems with the device. In addition, this may enhance its performance to operate more efficiently than previously experienced.
Conclusion
The most prevalent issue with the Ring doorbell is its failure to function alongside a lack of lighting. A sudden malfunction often vexes many users, rendering an initially flawless device useless within seconds. However, these difficulties are typical and straightforward to resolve.
We trust that this troubleshooting guide for the Ring camera was helpful in resolving any issues you had with your device. If you have further questions or require additional assistance, please do not hesitate to contact our support team.
Frequently Asked Questions
What could be the reason for my Ring doorbell not connect with Wi-Fi?
If your Ring doorbell is experiencing connectivity or range problems, it could be due to its distance from the WiFi network. In case of weak signal strength caused by a larger gap between the router and doorbell, you may encounter difficulties with its functionality. Our suggestion would be bringing your router closer for optimum performance.
How to Reset my Ring Doorbell?
To reset your Ring doorbell, simply locate and press the reset button on the device. Hold it down for several seconds before releasing. Your Doorbell will then be returned to its original factory settings with ease!
Why is my Ring doorbell not detecting motion?
To ensure that your Ring doorbell captures every motion, log in to the Ring app and enable its motion detection feature. Additionally, increase the sensitivity of its sensor even for small movements.
About The Author
